低压用户新装(1+1)勘查现场移动作业应用系统实现方法
王松1,陈佐2,郑飞2,颜思宇2
(1 南京瑞励能信息技术有限公司,江苏 南京 210012;
2 江苏方天电力技术有限公司,江苏 南京 210096)
摘 要:针对电力低压用户报扩流程以及低压报装新装流程慢的问题,介绍了低压用户新装(1+1)勘查现场移动作业应用系统的整体构架和系统的功能设计,并对客户端与移动作业平台的数据交互进行了阐述,功能实现后,通过该系统可实时查看当前待补采工单,实现流程快速流转,减少低压用户对新装业务的等待时间,提高工作人员的现场服务效率。
关键词:电力企业;客户满意度;低压用户新装;移动作业应用系统
中图分类号:TM73 文献标识码:B 文章编号:1007-3175(2021)11-0068-04
Implementation of Mobile Operation Application System for Newly
Installed (1+1) Survey Site for Low Voltage Users
WANG Song1, CHEN Zuo2, ZHENG Fei2, YAN Si-yu2
(1 Nanjing Ruilineng Information Technology Co., Ltd, Nanjing 210012, China;
2 Jiangsu Fangtian Power Technology Co., Ltd, Nanjing 210096, China)
Abstract: Some problems exist in the low voltage users' applications. For example, the power consumption expansion and the procedure of low-voltage new installation are slow. For solving these problems, this paper introduced the whole structure and system functional design of the mobile operation application system. This operation application system is currently used in the low voltage (1+1) investigation scene.It also elaborated on the data interaction between the client and the mobile operating platform. The result shows that the implementation of this system solves the problems mentioned above. The new system can help to check the work order when needed, accelerate the procedure operation, reduce the waiting time of the clients, and improve the efficiency of the service.
Key words: power enterprises; customer satisfaction; new installation for low voltage users; the operation of the mobile application system
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